"I met a resident who was 103 years old. She was a professional dancer who taught Shirley Temple and Elvis Presley. She was still a lovely and graceful lady who was very inspiring."
Ronelle, Certified Ombudsman
Impact of Volunteering
The statistics in this graphic are based on federal fiscal year (FFY) 2023 NORS Data (October 1, 2022 - September 30, 2023). For more information about the Long-Term Care Ombudsman Program, and volunteer opportunities, visit ltcombudsman.org or email ombudcenter@theconsumervoice.org.
Certified Ombudsmen
The primary role of our volunteers is to serve as a certified ombudsmen and work to resolve complaints made by, or on behalf of, residents in long-term care settings.
Benefits of Volunteering
Learn about long-term care options and costs
Stay active, healthy, and well
Make new friends with shared interests
Learn about other volunteer programs helping older adults
Improve your computer skills
Learn to advocate for the rights of others
Champion a worthy cause
Other Roles for Volunteers
Information Distributor: Share program information and materials with family, friends, and Hawaii's kupuna
Admin Support: Enter and analyze data collected from program activities and help prepare training and presentation materials
Exhibitor: Share program information and answer simple questions at health fairs and other community activities and events
Presenter: Give community presentations on program topics to small and large groups statewide
Trainer: Co-train new volunteers on the LTCOP Foundations Curriculum
Om-Mentor: Provide peer support for newly certified ombudsmen
